Empowering positive human communication.

Connecting you with success like never before.

Communication is changing, but Blue Panda’s simple interface makes it easy for
contact centers to relevantly manage customer communication and connection.

A New Approach

Easy Authentication

Deploys quickly and easily. Instant authentication with AzureAD or Office 365 Credentials.

Multi-Channel Accessibility

Optimized for accessibility from multiple devices, including social media communication.

Transparent Analytics

Manage training, compliance, workflows, and scripts as you streamline customer support and success.

CoreInteract is the heart of the Blue Panda solution.

Allows organizations to unify communication networks into a single scalable, cloud-based platform

Integrates all inbound and outbound communications – voice, text, video and social – with 0365 + Skype

Brings fully-featured IVR and Contact Center capabilities to 0365/S4B

Harnesses the power of the Microsoft Stack, including Azure and S4B

Eliminates the need for external telephony and hardware

First integrated cloud-based contact center solution designed to easily meet your needs

Flexible

Integrated omni-channel solution, including social integration.

Manageable

Configure all inbound and outbound communications into one feed.

Easy to Deploy

Bring new agents on with the click of a button.

Intuitive

User-friendly interface greatly diminishes training time.

Fully Scalable

Solution grows with you.

Affordable

No minimum user requirement or long-term contract necessary.

Putting ‘Contact’ into Social Media

With multi-channell accessibillty, Blue Panda enables performance optimization for inbound and
outbound social media communications to the highest levels.